Privacy policy
Last updated: May 8, 2025
Welcome to Myco Threads! This Privacy Policy explains how we (“Myco Threads,” “we,” “us,” or “our”) collect, use, and share your personal information when you visit or make a purchase from mycothreads.shop (the “Site”) or interact with us in any other way (collectively, the “Services”).
Please read this Privacy Policy carefully—it explains your rights and how we protect your information.
1. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational reasons. When we do, we’ll post the updated version here and update the “Last updated” date.
2. What We Collect & How We Use It
We collect personal information to provide and improve the Services. This includes:
Information You Provide:
- Contact Details: Name, address, phone number, email.
- Order Info: Billing/shipping addresses, payment confirmation, email, phone.
- Account Details: Username, password, security info.
- Shopping Info: Items you view, add to your cart, reviews, loyalty points, referrals, gift cards.
- Customer Support: Info you provide when contacting us.
Information We Collect Automatically:
We collect certain data automatically using cookies and similar tech. This includes:
- Device/browser info
- IP address
- Network connection
- Site usage and interaction data
Information from Third Parties:
We may receive data from partners like:
- Shopify: Powers our online store.
- Payment Processors: Process your payments.
- Marketing/Advertising Partners: Help us personalize your experience.
3. How We Use Your Information
We use your info to:
- Provide Services: Process orders, manage accounts, handle shipping/returns, and provide customer support.
- Marketing & Advertising: Send you promos and tailor ads (where permitted).
- Security & Fraud Prevention: Protect you and us from fraud or misuse.
- Improve Our Services: Understand how you interact with our site to improve functionality and user experience.
For EU/EEA users: We process your info based on our legitimate interests, to perform contracts, or with your consent, as required.
4. Cookies
We use cookies to improve your experience. For detailed info on Shopify’s cookies, visit: Shopify Cookies Policy.
You can manage your cookie preferences through your browser settings. Blocking cookies may affect site functionality.
We recognize the Global Privacy Control (GPC) signal to help you opt out of certain data uses. Learn more: globalprivacycontrol.org.
5. How We Share Your Information
We may share your data with:
- Vendors & Service Providers: For payment processing, fulfillment, data analytics, etc.
- Business & Marketing Partners: To help us promote Myco Threads.
- Affiliates & Corporate Group: To operate our business.
- Legal & Security Needs: To comply with legal requests or protect our rights.
We do not sell or share sensitive personal info without consent. With your permission, we may share certain info for marketing purposes.
6. Third-Party Links
Our Site may link to other websites. We aren’t responsible for their privacy practices or content. Always review third-party privacy policies before sharing your data.
7. Children’s Privacy
Our Services aren’t for children, and we don’t knowingly collect data from kids under 16. If you believe a child has provided info to us, contact us so we can remove it.
8. Security & Retention
We take steps to protect your data, but no system is 100% secure. Please avoid sending sensitive info through unencrypted channels.
We keep your data only as long as needed—for example, to maintain your account, fulfill orders, or meet legal requirements.
9. Your Rights
Depending on where you live, you may have the right to:
- Access your data
- Correct inaccurate data
- Delete your data
- Receive a copy of your data (portability)
- Opt out of data sales/sharing or targeted ads
- Restrict processing
- Withdraw consent
- Appeal our decisions
You can manage your communication preferences (like opting out of marketing emails) via unsubscribe links or by contacting us.
We won’t discriminate against you for exercising your rights. We may need to verify your identity before processing requests.
10. Complaints
Have concerns? Contact us at hello@mycothreads.shop. You can also contact your local data protection authority if you're unsatisfied with our response.
11. International Users
We may store or process your info outside your home country, including in the U.S. When transferring data internationally, we rely on legal mechanisms like Standard Contractual Clauses to protect your data.
Contact Us
Questions or requests? Reach out to us at:
Email: hello@mycothreads.shop
We are the data controller for your personal information unless stated otherwise.